Solar Taos, LLC will accept returns only under the
following terms and conditions:

1) You must pay the return shipping charges and the product must be received, UNOPENED, ALL SEALS INTACT and in good, re-sellable condition. If the Product is not received in re-sellable condition, no credit will be given. If the Product or container is damaged during the return shipment, no credit can be given. It is your responsibility to file a claim against the carrier for the damaged product for its fully insured purchase price.

2) Packaging MUST comply with necessary ORM-D or hazmat label requirements if required, packaging and shipping methods as determined by the product. Failure to comply may lead to substantial fines and legal action against you by the shipper and our refusal to accept such returns.

3) There will be a 25% re-stocking fee for all returned items.

4) Shipping charges associated with the order are not refundable.

5) You must call Solar Taos, LLC (575) 751-0620 to get approval for return of shipment/product. PRODUCTS RETURNED WITHOUT APPROVAL OR REFUSED AT TIME OF DELIVERY WILL NOT BE REFUNDED THE 75% COST OF THE ITEM.

6) Custom orders not shipped from Solar Taos, LLC NM facility) and all orders shipped direct from our vendors or manufactures cannot be canceled once the order is processed and placed.

7) Must be returned within 30 days of purchase.

BY ORDERING FROM SOLAR TAOS, LLC YOU HAVE ACCEPTED THESE SHIPPING AND RETURN POLICY TERMS.