Order Information
Available at Solar Taos 2010 Product Catalog

 

Solar Taos, LLC is a family operated business located in a remote area of Taos County on the west side of the Rio Grande Gorge.  We worked hard to provide you with highest quality products we can find.  We offer you these products at reasonable OUR PRICEs.  We do not maintain an inventory on most products and because of this, we usually do not have to duplicate shipping charges.

We deal directly with numerous suppliers and manufactures thus relying on their shipping schedules.  There are also a number of products which have which have to be custom manufactured once you order them.  With this in mind please note that we do not offer express delivery. So if you are looking for over night delivery, we may not be the right store for you but you are welcome to contact us and see what we can do.

I would also like to mention that we are semi-retired and that I am a full time professional woodcarver and woodworker.  We have scaled back and are keeping this vital resource and business going because we believe in these great products and the good that alternative energy is for this country and its people.  In addition there are very few solar dealers who offer this wide range of products. 

A number of the products offered here are manufactured by small businesses who don't have the resources to maintain an inventory of completed products.  So these products are assembled once your order has been processed.  Please be aware that such products could take a month or more to complete depending on their work load.  If you need to cancel one of these orders there may be a cancellation fee.  Some of these products may include some appliances, battery boxes, hydroelectric and wind turbines, solar coolers, and others.

Some items such as appliances, pv modules, solar collectors, tanks, solar coolers, composting toilets, pv mounting racks and trackers usually require addition freight fees due to their size and weight.  These additional fees are not added in to your shopping cart order, therefore if additional fees are required you will be notified of such once the manufacture or vendor supplies us with that information.  Once you pay this fee we will continue to process your order or you can cancel your order and we will refund your original payment.

Finally if you need a quote on items you are thinking of purchasing you can do that on-line by going through the motions of placing an actual order.  The difference is that when you are done selecting the items you want, print out your order page or write the information down and exit the shipping cart before going to the payment page.  This will provide you with a quote.

Here are the details of how your order gets processed...

Start by placing your order on-line
(if you need a quote, just place an order on-line and print it out before you get to the payment page)
You will receive an order confirmation from PayPal via email
We are then notified that your order was placed
The order is then processed and a purchase order is emailed or faxed to our supplier
Within 24 hours of your purchase, you should receive an email with an invoice of your transaction to let you know that your order has been processed
(Please contact us immediately if you have not receive this email and we will confirm if we received it)
Some of our suppliers will supply us with tracking information which we will share with you whenever possible
Your order should normally arrive within 10 working days or less.  
(Since there are situations beyond our control please let us know if you have not received your order within ten days so we can check into it. Please note, that since we are remotely located that almost all transactions are done via email and sometimes it may take a day or two to get a response)

We are always thankful for your business and we will continue to do our very best in providing you with the best products available along with helpful  information.  We are often out on location and therefore not near a phone.  The best way to contact us is at info@SolarTaos.com

 

PRICING AND INTERNATIONAL ORDERS
PLEASE NOTE, THAT AS MUCH AS I ATTEMPT TO KEEP UP WITH THE EVER CHANGING OUR PRICES, IT IS NOT ALWAYS POSSIBLE.  I MAKE EVERY ATTEMPT TO KEEP THIS CATALOG AS CURRENT AS POSSIBLE.  ALSO I AM ONLY TAKING ON-LINE ORDERS FOR THE USA, CANADA, MEXICO, SOUTH AND CENTRAL AMERICA.  FOR ALL INTERNATIONAL ORDERS  YOU NEED TO BE CONFIRMED WITH SOLAR TAOS, LLC BY PHONE. 

CREDIT CARD PAYMENTS
DUE TO CREDIT CARD FRAUD ALL ORDERS OVER THREE THOUSAND DOLLARS CAN STILL BE PROCESSED WITH YOUR CREDIT CARD ON-LINE.  YOUR PAYMENT WILL BE HELD AS A DEPOSIT SO WE CAN START PROCESSING YOUR ORDER WHICH WILL NOT BE SHIPPED UNTIL WE RECEIVE YOUR CHECK.  ONCE YOUR CHECK IS DEPOSITED WE WILL CREDITED YOUR CARD AND COMPLETE YOUR ORDER.  ALL CREDIT CARD ORDERS WILL ONLY BE SHIPPED TO THE PERSON PLACING THE ORDER, THERE WILL BE NO THIRD PARTY SHIPPING.


Because of software limitations
the following things may have to be manually compensated for...

  • Items marked with an asterisk (*) may require additional shipping fees depending on your location.  We will notify you if this applies to your order before processing so you can make a decision.

  • Orders being shipped to California and New Mexico maybe subject to sales or use tax. 

  • Some of the items we sell are custom and are manufactured once your order has been placed.  These items could be up to an eight week turn around.  Please note, that your credit card is automatically charged at the time you place your order.  If you want to cancel an order that is being especially ordered or made for you, there is a 30% cancellation fee.

  • Credit card processing is performed by our merchant account (PayPal) and we do not have access to your credit card information.  So if you need to make an additional payment you can do so on-line or by calling us with your payment information.

  • We encourage you to read our Return Policy.

  • We make every effort to make your Solar Buying Experience as effortless as possible

  • Please note as a rule we do not do over-night deliveries unless otherwise arranged.

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Great gifts from Taos and northern
 New Mexico


American
Sign & Wood
Carving

Wood Care
Product

This page was last up-dated on August 18, 2010 by Terry R. Wolff